Products & Platform Fees

You desire to participate in Fan Club Fundraising LLC (“FCF”) web and mobile donation services (“FCF Software”) as a Registered Group, as a Group Leader, and in consideration of FCF permitting you to utilize the FCF Software on behalf of your Registered Group, you agree to be bound by the following FCF platform, product, and service fees:

  1. Definitions

    1. FCF Software - The fanclub.org website or affiliate’s website and any accompanying mobile Software.
    2. Registered Groups - Any for-profit and non-profit organizations utilizing the FCF Software or any affiliate’s software as a platform to facilitate fundraising activities and events.
    3. Fan Clubs - The FCF Software or any affiliate’s software platform delivered on behalf of Registered Groups to help Group Leaders better manage and track fundraising activities, help equip Group Participants / Sellers and Parent Participants with additional resources to sell more fundraising products in less time, and to help better connect Donors with Registered Groups as well as offer direct tax-deductible and mobile text-to-give via carrier billing options.
    4. Group Leaders - Authorized representatives of one or more Registered Groups that have signed this Agreement and serve as the administrator of the Registered Group’s Fan Club.
    5. Group Participants / Sellers - Individuals of a Registered Group, including but not limited to students, members, affiliates, and employees, that use the FCF Software to promote and sell fundraising products and request online and mobile donations for the Registered Group.
    6. Parent Participant - Parent of Group Participant / Sellers using the FCF Software to promote and sell fundraising products and request online donations.
    7. Fans - Users who register with FCF and join one or more FCF Registered Groups.
    8. Donors - Users that purchase fundraising products in support of one or more Registered Groups or make online contributions and donations with a credit card through the FCF Software or mobile contributions with the provided text-to-give phone number and mobile giving short code.
    9. User - Any Fan, Donor, Group Leader, Group Participant/ Seller or any other individual that downloads the FCF Software or otherwise registers to join FCF.
    10. Tax Deductible Donation - Any direct donation through the FCF website or mobile application made to a 501(c)(3) Registered Group. In order to be a FCF 501(c)(3) Registered Group, the Registered Group must provide FCF with the Registered Group’s 501(c)(3) Exemption Letter received from the Internal Revenue Service.
  2. Products and Pricing

    Any not-for-profit or for-profit entity can set up an account with FCF Software at no cost. After joining, Registered Groups can pay to utilize the products provided through the FCF Software according to the fees listed on Schedule A of this agreement. Only Group Leaders shall have the authorization to make orders and all delivered products or services shall be invoiced to the Group Leader.

    If a Group Leader purchases products from FCF Software, then the Registered Group has sixty (60) days from the receipt of the FCF products to complete their fundraiser. FCF will issue an invoice to the Group Leader on behalf of the Registered Group prior to the delivery of applicable FCF products. Payment for any issued invoice is due in full by the due date of the invoice which will be preset to 60 days from the invoice date.

    As noted in Schedule A, a non-refundable prepaid Guaranteed Minimum may be required in advance for certain products and will post as a credit against the corresponding invoice. As an option to a non-refundable prepaid Guaranteed Minimum, a credit card may be placed on file and will only be billed the amount of the required Guaranteed Minimum if the invoice is not paid in full by the applicable due date. If any invoice issued by FCF to the Registered Group is not paid by its due date, an additional 5% of the total invoice shall be added each day that payment remains unpaid thereafter.

    Registered Groups may return up to 90% of any FCF product ordered if unsold. Registered Groups will receive a credit for each returned product equal to the amount of the item’s Product Cost noted in Schedule A. Products returned by Registered Groups must be received by FCF on or before the Due Date of the applicable invoice to receive credit. Unsold FCF products must be returned to the Fan Club Fundraising office address, 725 Cool Springs Blvd. Suite 600 Franklin, TN 37067. In no case will credit be given for quantities of FCF products returned in excess of 90% of the quantity of that product originally ordered.

  3. Transactions & Service Fees

    1. Credit Card Payment Fees

      When a donation is accepted or a product is purchased from a Group Participant / Seller on behalf of a Registered Group by credit card, FCF shall charge fees according to Schedule A. Fees cover platform costs, payment support, fraud protection, Registered Group vetting, operational support,and credit card processing cost through the Rally4 and affiliate’s processing system. The Registered Group shall receive the full remainder of any donated amount.

      Remittance of the appropriate portion of received donations to the Registered Group shall be made by the 15th of the month following receipt of the donation in the previous calendar month (e.g, a donation on July 5th would be remitted to the Registered Group by August 15th).

    2. Text-to-Give Fee

      When a mobile donation is made to a not-for-profit Registered Group through the provided Text-to-Give option, FCF shall charge fees according to Schedule A. Fees cover FCF platform costs, payment support, fraud protection, Registered Group vetting, operational support and processing through the Rally4 and affiliate’s processing system. The Registered Group shall receive the full remainder of any donated amount. All eligible funds received will be distributed directly to the bank account associated with the 501C3 entity associated with this Agreement and the distribution of eligible funds are at the sole discretion of such 501C3 entity.

      Remittance of received text donations via carrier billing shall be made three (3) to six (6) months following the donation contributed in the previous calendar month.

Schedule A - Product & Administrative Fees

It’s our goal to build awesome software, with a transparent business model, that provides excellent customer service. We’ve designed the following fee structure to support these overarching goals without taking advantage of your bottomline.

Before you review our fees, please take a moment to understand the difference between our “Platform Fees”, “Setup Fees” and “Admin Fees”:

Platform Fees: Platform fees are our primary source of revenue and they support the ongoing use and development of our software. These flat fees are predictable and they are not dependent on your group’s performance. We’ve designed these fees to deliver the highest possible profits for you. With this model, you’ll keep $95.00 (95%) of a $100.00 donation, $995.00 (99.5%) of a $1,000 donation, and $60.00 (92%) of the average $65.00 donation.

Setup Fees: Set up fees are only required when something extra is needed, like custom design work, or local discount recruiting. These fees are a pass through cost from us, and they are not a profit center.

Admin Fees: Our Admin Fees cover the costs associated with processing credit cards on your behalf (2.9% + $0.30) and the monthly administrative costs of reconciling, reporting, and distributing your collected funds (1.1%). By keeping our Platform Fees separate from our Admin Fees, we’re able to operate with greater efficiency, accountability, and transparency.

Product Name Platform Fee Set Up Fee Admin Fee Guaranteed Minimum
$20 Raiser Card
Add a Custom Design
Add Local Discount Recruiting
$5.00
$65.00
$250.00
5% + $0.30
(On credit card sales only)
$0.95 per card
$10 Raiser Card
Add a Custom Design
Add Local Discount Recruiting
$2.00
$65.00
$250.00
5% + $0.30
(On credit card sales only)
$0.95 per card
$25 Digital Raiser Rewards Memberships $5.00 $0.00 5% + $0.30
Online Donations $5.00
per donation
$0.00 5% + $0.30
(On credit card sales only)
Text-to-give 7% + $2.35
per donation
$0.00
Custom Group Products (Sell Anything) 8.5% $0.00 5% + $0.30
(On credit card sales only)

Note: Registered Group should check with their governing authorities to determine if any taxes apply. If so, Registered Group is responsible to collect and remit all taxes appropriately.

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